First, please inquire and book the flight connections.
#Servicecenter fahrgastrechte bahn email code
No Pickup Number will be generated.Ģ Booking Rail&Fly Segments As numerous airlines do not accept open segments for eTickets, virtual connections to and from QYG (Railway Germany) have been published in the GDS under carrier code 9B (AccesRail). Upon confirmation of booking, your customers obtain both: Pickup Numbers and indication of the online-checkin-website Rail&Fly passengers travelling from/to a railway destination outsside of Germany are only allowed to print the Rail&Fly Online eTicket via the internet as there are no DB long-distance vending machines abroad. From now on, he has two alternatives to pick up his tickets – the present pick up at a DB longdistance vending machine as well as the new ticket option, where the passenger is able to print his Rail&Fly Online eTicket via the internet at home. Previously, the passenger had only the option to pick up his Rail&Fly ticket at a DB long-distance vending machine. Factsheetġ Foreword This information for agencies includes all information, which you will need as an agency to book Rail&Fly and to give advices to your air passengers. 8 10 Contact in Case of Technical Irregularities. 8 8 Passengers Travelling without a Rail&Fly Ticket. 7 5 Lost Document Procedure for Rail&Fly. 3 3 Travel Documents for the Rail Journey. ICE/IC/RE/RB etc.Rail&Fly eTicketing Information for IATA Agencies *essential information : : hrs hrs *essential information Examples for train type/train no.
on*: DD.MM.YY Departure*: : hrs Arrival*: : hrs Departure as per timetable*: Actual arrival*.
on your printed itinerary, on the Internet, in timetables, in the leaflet “Ihr Reiseplan” or on tickets/reservations for a particular train. You will find train types and number e.g. Train numbers are one to five digit numbers. Train types are abbreviations for the different rail products: e.g.
#Servicecenter fahrgastrechte bahn email how to
Train no.*: train: RB/etc.*): Please tick the relevant box and enter the station name I missed my connection at The last change of trains was at I did not start my journey because of this delay Because of this delay I cut short my journey at and returned Because of this delay I cut short my train journey at and had to continue by other means of transport Because of this delay I cut short my journey in a regional train at and used a different train, for which I incurred additional costs Train type and train number, and how to find them We need the train type and train number in order to reconstruct your journey. 1 Your planned travel (as shown on the ticket) Station of departure* Destination station* 2 Your actual journey First delayed/cancelled train: I arrived on (ICE/IC/RE/ RB/etc.*): Train no.*: with (ICE/IC/RE/. Please PRINT the information required on the form clearly using a black or blue pen. Your claim will be processed within one month. reimbursement of costs for alternative transport or overnight accommodation) can be found at Please send all the necessary documentation to the Servicecenter Fahrgastrechte, 60647 Frankfurt am Main, Germany. Detailed information about passenger rights (e.g. Please submit original documents when requesting reimbursement of additional necessary expenses. Holders of season tickets should therefore only submit claims relating to delays on regional trains once they have collected at least two (1 st class) or three (2 nd class). Compensation of less than 4 Euro is not paid out. The supplement for the ICE Sprinter is refunded for delays of 30 minutes or more. We apologise for this and would like to offer you compensation in line with our conditions of carriage: For a delay of 60 minutes or more you receive compensation equivalent to 25% of the fare paid for a single journey, for a delay of 120 minutes or more 50% of the fare paid for return tickets the calculation is based on half the fare paid. Passenger Rights Claim Form Dear Customer, we regret the inconvenience caused to you by the delay or cancellation of a train.
0 kommentar(er)
